Update 13: Completed, Almost!
about 2 months ago
– Sat, Aug 08, 2026 at 12:27:21 AM
Hello Knights and Serjeants,
A final update from the team
Completed, Almost!
There are a couple of you (13) yet to complete your survey in Backerkit (check your emails and spam folder)
Shops, you will have had emails following up on your order information, and the first will ship Monday 10th August
Royal Mail updates.
It seems that the Republic of Ireland is proving to be a bit hit and miss; we've had three returns due to customs systems not syncing with Royal Mail systems. We've been assured it will be resolved next week. Footsore will be emailing you if you are affected.
Greece - Your customs isn't allowing us to prepay your duties, taxes or IOSS; we have emailed you if you're affected.
Poland - Your customs isn't allowing us to prepay your duties; we have emailed you if you're affected.
Issue resolution
For any issues, such as damaged sets, we'd like you to contact Footsore directly: [email protected]
Please ensure you include your details as shown on your BackerKit and describe the issue, along with pictures of the damage, so that they can keep track and sort you out with their brilliant customer service ASAP.
Onwards to release!
Now that we're complete, we can plan the general release. For anyone who missed the campaign, the set will be available in retailers soon, and we may have some extra components in the shop after that (https://footsoreminiatures.co.uk/collections/cry-havoc)
Gary is now working on new art, so we're looking forward to seeing the next supplement being confirmed in the near future.
Thank you again for your awesome support, and patience with our fulfilment. Keep an eye open for a new social media page and campaign soon.
Mark
Director
Footsore Miniatures & Games Ltd.
Update 12: End in Sight
2 months ago
– Tue, Jul 28, 2026 at 12:33:18 PM
Hello Knights and Serjeants,
Just a quick update on progress - 708 orders have now been shipped with tracking details emailed out through Backerkit.
We have 41 left to go out tomorrow and Thursday, predominantly headed to Poland and the Republic of Ireland with some United Kingdom as well. We've also had several returns from the Republic of Ireland that we're in the process of resolving.
As previously, you can check your order status through Backerkit, if you think it's gone astray please get in touch with us and we'll do our best to sort everything out for you.
Update 11: Fulfillment Continues
2 months ago
– Wed, Jul 22, 2026 at 02:38:51 AM
Hello Knights & Serjeants
Just a quick one from us today to let you know we're still in the process of shipping out packages. It's proving to be a hectic summer, but we're still keeping things moving.
If you're concerned about your order you can check its status via Backerkit. If it shows that your order has shipped but you haven't received it, please get in touch with us. If it hasn't been fulfilled yet, please be patient with us, we haven't forgotten about you and are doing everything we can to get the game to you.
Update 10: We're Half Way There (Woah-oh)
3 months ago
– Wed, Jul 08, 2026 at 06:44:56 AM
Hello Knights and Sergeants,
We've hit a major milestone in the fulfilment process - over 400 orders have gone out the door so far. If your order has been dispatched you'll receive a tracking number from Royal Mail via the email address you provided us and your Backerkit account. Please be patient as this may take a little while to come through.
Our aim is to get another batch of 200 orders packed up and out the door on Friday. After then we may have to wait a week to ensure all our EU customers are receiving their parcels okay, before completing our last shipments by July 27th.
Greek and Polish customers please note that we're holding your orders for a couple of weeks due to changes in EU customs charges. We'll keep anyone affected up to date with how things are progressing. We're sorry for the delay but we want to ensure you don't get stung with any additional charges.
We're also hugely grateful for all your feedback, we're taking this on board and will make sure it's taken into consideration for all future projects.
Update 9: Fulfillment Begins
3 months ago
– Mon, Jun 29, 2026 at 08:28:03 AM
Hello Knights and Serjeants!
Exciting news from us here at Footsore today! The first pallet of core games has arrived at our warehouse, so we can begin shipping them out to you.
UK orders will begin shipping towards the end of this week. EU, US and RoW orders will begin shipping next week.
EU customers need not worry about regulation changes on July 1st, we'll be taking care of everything for you at our end. No nasty surprises.
